MAX F.A.Q.

Have any questions about Max? Consult our Frequently Asked Questions below. If your question isn’t answered, try contacting Max Customer Care and they’ll be happy to assist. Phone 801.316.6380 Email: support@max.com Hours: Mon through Fri - 7 AM to 7 PM MST Sat - 9 AM to 2 PM MST


How can I benefit from Max International Customer Care?

Max Customer Care is available to assist you with order processing, order status, and any other questions you may have. The U.S. and Canada Customer Support is available from Monday through Friday 7am - 10pm and Saturday 9am - 2pm (Mountain Standard Time). You can contact Customer Support by calling (801) 316-6380, or by email at support@max.com. If you’re interested in contacting any of our international Customer Care offices, please click on the region selection on the top of the screen and select the appropriate region.

How do I order Max products? Will the company ship the product to me?

You have the option to order products directly from the product pages, order from the Virtual Office if you are an Associate or Preferred Customer, or you can order over the phone by calling Customer Care at (801)316-6380. Standard shipping & handling is $9.95 per order, but may vary depending on the size of the order. Delivery time frames are normally 2-5 business days depending on the destination.

What are my payment options when I purchase Max products?

We accept Visa, Mastercard, American Express, and Discover. You can also pay via check by mailing to Max International, 102 S. 200 E. Suite 610, Salt Lake City, UT 84111.

How can I keep up to date with Max International news and events?

Visit the updates section of the Max corporate blog at http://blog.max.com for the latest Max news or keep up on Max events in your area by visiting the events page.

How do I enroll as a Max Associate? How do I enroll as a Preferred Customer?

Enrolling as a Max Associate or Preferred Customer is very simple. Just click on the "Your Opportunity" tab at the top of www.max.com and follow the provided directions.

As a Max Associate, am I required to pay an enrollment and/or annual fee?

All Max Associates are required to pay a one time enrollment fee of $49.00 USD. This fee includes the Max Starter Kit, which contains examples of sales materials, welcome brochure, and a USB to help you get started on your road to success as a Max Associate. You are also required to pay an annual fee of $25.00 USD to help maintain the functionality of your Virtual Office.

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