• Max will not bill your credit card 30 days after original purchase date.
• To cancel your purchase with Max you must complete this return policy within the trial period.

If you downloaded your copy of MaxProtect for Kids.

• Contact Customer Service at 801-617-4099 to cancel your order.
• If your order is cancelled within the trial period your copy of MaxProtect will be de-activated and your credit card will not be charged.

If you ordered a copy of MaxProtect (in a retail box) to be shipped to your home.

• Contact Customer Service at 801-617-4099 to cancel your order.
• If you would like to return a Max product, please print and follow the Max RMA instructions.
• Max will repair, replace or credit any purchase returned within 30 days of original invoice, no questions asked.
• Max product must be returned in resellable condition with no visible wear or damage.
• Any reported DOA (dead on arrival) product will be expedited, cross shipping may be available.
• Any opened Max software may be returned during the initial trial period only.
• Max does not credit shipping and handling charges.
• If your order is cancelled within the trial period your copy of MaxProtect will be de-activated and your credit card will not be charged.